Welcome to American Shipper's fifth annual study of transportation payment processes, policies, practices and technology. American Shipper, in partnership with the Council of Supply Chain Management Professionals (CSCMP) and Retail Industry Leaders Association (RILA), has benchmarked nearly 190 payers (shippers and 3PLs) on their transportation invoice processing and payment practices and systems. Participants completed a 20-question survey covering all modes of international and domestic freight transportation between early January and late February.
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