American Shipper Transportation Procurement Benchmark Study: Stuck in a Relationship

摘要

Welcome to the seventh annual American Shipper Transportation Procurement Benchmark report, produced in partnership with the National Retail Federation (NRF), the Council of Supply Chain Management Professionals (CSCMP), and the Retail Industry Leaders Association (RILA). This year's report focuses on some of the traditional themes measured in past reports - like technology usage and what shippers consider most important in the bidding process-but it also examines some new dynamics, like whether shippers and 3PLs feel procurement is a relationship-or technology-driven process. Interestingly, respondents overwhelmingly feel the procurement of ocean freight and trucking is a relationship-led business, despite the advent of increasingly powerful sourcing and automated bidding technologies.