Drycleaning is usually a cash business. But if you offer commercial or retail accounts, you're also in the collections business. By my estimate, about half of all operators do some of this non-cash volume, on account. On a recent plant visit, I got an earful about problems collecting money in a depressed economy. "My accounts are such pains," the operator said. "They just don't pay until yournthreaten to cut them off.rn"They have all sorts of ex planations for their tardiness, he continued. "They blame the economy, their own customers' delinquency, a slow down in the public sector.
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