ACI World launches Airport Service Quality (ASQ) Retail

摘要

ACI World is proud to announce the launch of its Airport Service Quality (ASQ) Retail programme. ASQ Retail is an impartial industry benchmarking tool that enables airport managers to improve the performance of airport retail operations in three key areas: food and beverage, retail (non-duty free) and duty free. The ASQ Retail programme provides a performance overview of the airport retail operation and grades each aspect of its performance in relation to other airport retail operations from around the globe.