Effectively Managing Your Company's Online Reputation

摘要

Thanks to the internet, everyone's a critic nowadays. No, seriously. Siskel and Ebert are a thing of the past. Today, we have movie review sites, like Rotten Tomatoes, Fandango, Metacritic, etc. And it doesn't stop there - small businesses everywhere are reviewed by customers every day on sites, like Yelp, HomeAdvisor, Angie's List, and Thumbtack.