TOO MANY HAPPY RETURNS

摘要

The mostly unwanted gifts are piled in the corner, the relatives have slowly made their way to the airport and a mountain of dishes awaits attention in the kitchen. This is what late December looks like for most American consumers. But for logisticians, the holiday work is only half done - it's time for gift returns season. Every year, UPS keeps track of what it calls "National Returns Day," which usually occurs shortly after New Year's Day. This year, 1.3 million packages were shipped back to retailers in a single day, Jan. 5, and 5.8 million return packages shipped back the first week of January, UPS said.