Shehzad Nadeem: Dead Ringers: How Outsourcing Is Changing the Way Indians Understand Themselves

摘要

In this book, Shehzad Nadeem takes the reader through the vast maze of the "outsourcing" industry in India and explores its impact on the social and economic fabric of Indian society. Some previous books on outsourcing (e.g., Friedman, 2005) focus on how outsourcing has created a global workforce and broken down the barriers of time and geographies in the execution of work, taking a very high-level view of the phenomenon. In the author's own words, these books look at the forest while sacrificing the trees. Other books, directed toward practitioners, espouse the commercial appeal of outsourcing and discuss the challenges of executing outsourcing engagements. This book is different from the array of outsourcing books available in that it takes a deeper look at the impact of outsourcing on Indian society.