Understanding COUNTER 5 metrics in context: a case study on vendor database usage reports

摘要

This case study examines the COUNTER 5 metrics pertaining to database usage reports, aiming to gain insights into how the metrics function within a vendor platform. By simulating a search process in two major databases, the authors were able to contextualize the numbers in their institution's COUNTER 5 Database Master Reports. The study finds that even though the Release 5 metrics - searches, investigations, and requests - are clearly defined by the COUNTER standard, the vendor platform design has a direct impact on how the usage is actually counted, thus shaping the outcome of a database usage report.