TSLAM: A Trust-enabled Self-Learning Agent Model for Service Matching in the Cloud Market

摘要

With the rapid development of cloud computing, various types of cloud services are available in the marketplace. However, it remains a significant challenge for cloud users to find suitable services for two major reasons: (1) Providers are unable to offer services in complete accordance with their declared Service Level Agreements, and (2) it is difficult for customers to describe their requirements accurately. To help users select cloud services efficiently, this article presents a Trust enabled Self-Learning Agent Model for service Matching (TSLAM). TSLAM is a multi-agent-based three-layered cloud service market model, in which different categories of agents represent the corresponding cloud entities to perform market behaviors. The unique feature of brokers is that they are not only the service recommenders but also the participants of market competition. We equip brokers with a learning module enabling them to capture implicit service demands and find user preferences. Moreover, a distributed and lightweight trust model is designed to help cloud entities make service decisions. Extensive experiments prove that TSLAM is able to optimize the cloud service matching process and compared to the state-of-the-art studies, TSLAM improves user satisfaction and the transaction success rate by at least 10%.