It was a pleasure to read the review article by Shukla and colleagues — published in this issue of the (p. 255) — which provides a more uniform definition of, and an explanation of factors correlating to, frequent attendance (FA). As the authors reported, there is indeed limited literature on how to best serve those meeting the criteria of FA in the community and within our health systems. Compassion and caring for others with integrity and respect must be at the core of what we do as health care providers. There is no one more deserving of compassionate care than those most vulnerable, including patients with high health system utilization and the families and friends who care for them at home.
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