RE-ENGINEERING ON-DEMAND CARE IN SENIOR LIVING AND HOME HEALTH

摘要

In 2013, DispatchHealth was founded by clinical leaders who saw a need to decrease the number of lower acuity emergency room and 911 visits. DispatchHealth is a Denver, CO based healthcare company that provides mobile, onsite medical assessment and treatment for patients with acute care needs. Our model provides a high tech, low cost care delivery option that extends the capabilities of the patient’s care team. The vehicles are staffed by board-certified Emergency Medicine clinicians, equipped with advanced treatment capabilities, and connectivity to the health information exchange that allows for state-of-the art care in the convenience of the home, office or senior care facility. Our goal is to provide patients quality, convenient care in their time of need with the goal of breaking the cycle of acute care and returning that patient to their primary care provider.DispatchHealth was created with the Triple Aim in mind. To date, we have saved over $2 million dollars in acute care delivery costs. Our average cost for a visit is $250 and the average cost for an emergency room visit is $2400. We track the savings related to ER diversion for all of our patients. Patients that have bounced back to the ER within 30 days for the same complaint are removed from our savings calculation and therefore, negatively affect the overall savings number.