FACTORS OF BURNOUT AND ITS SOCIO-DEMOGRAPHIC CHARACTERISTICS AMONG STAFF IN LOCAL CENTERS IN JAPAN

摘要

Comprehensive Community Support Centers (CCSC) in Japan were established when LTCI Law was revised in 2006. The number of CCSC has been increasing and it is necessary to improve the quality of professional staff in CCSC because they have to work with various and complicated cases. This study aims to clarify factor structures of burnout and describe its socio-demographic characteristics among professional staff in CCSC in Japan.Subjects were selected randomly and the survey was conducted by mail in February, 2011. There were 1145 respondents from social workers, care managers, and nurses who were working in CCSC. The revised Japanese version of the Maslach Burnout Inventory (MBI) was used as a dependent variable. Organizational factors such as social support, locus of control and so forth, were independent variables.As a result of principal factor analysis, three factors such as “emotional exhaustion”, “depersonalization”, and “personal accomplishment” were extracted with 15 items. The reliability (cronbach’s alpha) was 0.794 for EE, 0.810 for DP, and 0.811 for PA. The results of one-way ANOVA using burnout scores by socio-demographic variables showed that there was a significant difference of their ages and years of experience.The result indicated that three factors of burnout were extracted in this study. There was no significant difference among three professionals such as social workers, senior care managers, and nurses. There was a significant difference of ages and years of experience. This result suggested that it has been necessary for local authorities to put experienced professionals in position in CCSC.