我国企业质量文化构建研究--日本的启示与借鉴

摘要

Product quality is one of the key elements in business competition in the 21st century,and the quality culture determines the product quality.By a deconstruction of Japanese corporate quality culture,this paper found that Japanese corporate quality culture has formed a complete system supported by the inner,middle and outer composition.After the a-nalysis to the status and cause of quality culture for China's enterprises,drawing from the experience of Japanese compa-nies,this paper proposed specific path to building quality culture of China's enterprises from the level of government,corpo-rate and the society.%产品质量是21世纪企业竞争的关键要素之一，而企业质量文化决定了企业的产品质量。通过系统解构日本企业质量文化的构成体系发现，日本质量文化已经形成了由质量文化内层、中层和外层构成的相互支撑的完整体系。对我国企业质量文化的现状和原因进行分析后，借鉴日本企业质量文化的形成经验，从政府层面、企业层面和社会层面提出我国企业质量文化构建的具体路径。