手术室实施关爱护理模式的效果

摘要

Objective To investigate the effects of implementation of standardized nursing care modes in surgical patients. Methods In view of "people-oriented, patient-centered" principle, the surgical patients underwent varied humanized nursing care modes on preoperative interview, intraoperative day reception and postoperative follow-up. Results The implementation of nursing care modes contributed to a harmonious relationship between doctors and patients, completely eradicated nursing disputes, effective relieve preoperative negative emotion,increased patient satisfaction and improved the quality of nursing service. Conclusion The implementation of standardized processes in surgical patients combined with varied humanized nursing care modes of preoperative visit , intraoperative day reception, postoperative follow-up can insure sound surgical results.%目的 探讨对手术患者实施规范化关爱护理模式的效果.方法 本着"以人为本、以病人为中心"的原则,采用对手术患者进行术前访视、术日接待、术后回访的护理模式,对手术患者实施各项人性化关爱护理.结果 医患关系融洽,无护理纠纷,有效缓解了患者术前负性情绪,患者满意度上升,提高了护理服务质量.结论 对手术患者实施规范化流程服务和术前访视、术日接待、术后回访的关爱护理模式可收到良好的护理效果.