Objective: To investigate the status of pension institutions in Changsha, in order to offer solutions to the further improvement of the old-age. Method:500 staying elderly people and 140 working staff in 28 random pension institutions of Changsha were surveyed through a questionnaire, with the aims of seeing the individual satisfaction of the elderly people and the medical staffing of the pension institutions, etc. Excellsoftware was used in counting and processing the data.Result: Nine pension institutions were public, accounting for 32.1% in Changsha; 255 elderly people in 500 were satisfied with their staying pension institutions, which meant the individual satisfaction rate reaches to 51%; on average 15 elderly people were appointed to an employee in these pension institutions, a large number of the employees work as old-age care staff for no more than 5 years, counting for 61.4%; the number of employees with college degree or above counts for 17.9%; the number of the doctors and the nurses having received professional trainings counts for 9.3%.Conclusion:Pension institution staff are seriously short in number; doctors and nurses having received professional trainings are lacked; employees are with relatively low levels of education and weak professional knowledge; the individual satisfaction of the elderly people is relatively low. The government should actively improve the quality of nursing staff and supplied services in pension institutions.%目的：探讨分析长沙市养老机构的现状，为进一步完善养老事业提供对策。方法：通过问卷调查的方式分别对随机抽取的长沙市28家养老机构500名入住的老年人和140名工作人员进行问卷调查，了解老年人对其居住的养老机构的满意度、养老机构内医护人员的配备情况等，采用Excel软件对调查的数据进行统计处理。结果：长沙市28家养老机构中9家是公办的，占32.1.0%；500名老年人中255名老人对其居住的养老机构较为满意，满意度达51.0%；28家养老机构中平均每15个老年人中配有1名从业人员；从事养老服务工作的年限以5年以内的居多，占61.4%；有专科及其以上学历的工作人员占17.9%；经过专业化培训的医生和护士为9.3%。结论：养老机构的从业人员配置严重不足，经过专业化培训的医生和护士极少，从业人员学历偏低，专业知识不扎实，居住老人对养老环境满意度较低。政府应积极提高养老机构护理人员的专业素质，提高养老机构的服务质量。
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