电子废弃物逆向物流发展关键因素的DEMATEL分析

摘要

In levels of environment, information, society, knowledge, process and structure, factors that had effect on the E-waste reverse logistics development and relationship among them were analyzed based on decision making trial and laboratory evaluation method. Central degree and causal degree were quantitatively measured. It was found that utilization of E-waste, training investment,advanced technology and support of managers were key elements. And,process level was the central role. At the end, the result was tested by empirical research.%从环境、信息、社会、知识、流程以及结构等6个层面系统分析了影响电子废弃物逆向物流发展的因素以及各影响因素之间的关系,借助DEMATEL方法定量揭示了各因素影响电子废弃物逆向物流发展的中心度和原因度.结果表明,废弃物利用、培训投资、先进技术的应用以及高管支持等因素是电子废弃物逆向物流发展的关键因素,流程层面起到核心作用.最后,通过实证研究进行了认证.