In improving the competitiveness of business organi sa tion in the 21st century, minimising cost and increasing productivity are no lon ger factors that could promise the success. The changes in customer trends whic h focusing more on product or service customising, high quality and short delive ry times are additional crucial factors that organisation should be aware of. T hese factors have direct relations on how the management could utilise the capab ility of its supply chain management (SCM). The imp...
展开▼