服务外包影响企业竞争优势的内在机制研究

摘要

作为企业发展的一种战略，服务外包可以培育和提升企业核心竞争力以获取持续竞争优势。在回顾企业竞争优势来源的基础上，文章梳理了服务外包在提升企业竞争优势中的作用，分析了服务外包对企业成本竞争优势、差异化竞争优势以及可持续竞争优势的影响渠道，揭示了服务外包影响企业竞争优势的内在机制，旨在为企业通过服务外包提升竞争优势提供政策建议。%　　As a strategy of enterprise development, service outsourcing can cultivate and promote enterprise's core competitiveness to get sustainable competitive advantage. Based on reviewing the source of enterprise competitive advantage, the analysis was made on the channels of the service outsourcing to enterprise cost competitive advantage, differentiated competitive advantage and sustainable competitive advantage. Finally, internal mechanism of the service outsourcing influence on enterprise competitive advantage was revealed.