居民创新性、居民特性与新型公共服务选择行为关系的实证研究

摘要

面对智慧社区治理模式引入导致的新型公共服务供给建设以及供需匹配正成为社区公共物品治理凸显问题。通过对城市社区居民实地调查，用结构方程模型和回归分析验证社区居民自身特性、居民创新性及其新型公共服务采用行为选择的关系，研究结果发现城市社区居民特性和居民自身创新性对于城市社区新型公共服务选择采用行为均有正相关影响，居民创新性比居民特性对于社区新型公共服务选择采用行为影响程度更大，且居民家庭收入平均水平和教育水平是城市社区居民创新性和采用新型公共服务选择行为的调节变量。%With the introduction of intelligent community governance model, the construction of new public service supply and match supply with demand has become a prominent problem in community governance of public goods. Trough field survey of urban residents, using structural equation modeling and regression analysis to verify the relationship between the characteristics and innovativeness of urban residents and their choice of new public service, we find the characteristics and innovativeness of urban residents are positively correlated with their choice of new public service, and that their innovativeness has greater impact than their characteristics. The study also shows the average household income and education level is a moderator of urban resident innovativeness and their choice of new public service.