专科医院复杂环境排队叫号系统设计与应用

摘要

From the perspective of information technology,the paper designes and implementes the queuing & calling system in the complex environment of specialized hospitals according to actual circumstances and characteristics of out-patient and examination areas,and introduces the architecture,operating process,comparison of effects before and after the optimization,specific application of the system.After launched and used,the system can improve the order in various areas and enhance the satisfaction of both doctors and patients.%从信息技术层面出发,根据门诊医生诊区和检查区域的实际情况和特点,设计并实现专科医院复杂环境排队叫号系统,介绍系统架构、操作流程、优化前后对比、具体应用,该系统上线应用后能够改善各诊区的就诊秩序,提高医生和患者满意度.