基于TRIZ及BSC的企业信息系统规划架构设计研究

摘要

信息系统架构设计是企业信息系统建设的基础,为了使企业业务战略与信息系统战略有效匹配,根据TRIZ发明创新理论解决信息系统规划中的矛盾,建立了理想化信息系统架构概念,用BSC平衡记分卡把企业战略分解为关键成功因素CSF及相应的KPI指标,用TRIZ矛盾分析方法分析存在的矛盾,通过TRIZ、BSC及战略一致性模型结合,建立反映企业业务系统与信息系统之间匹配关系的数学模型,通过S公司工程案例演示了信息系统架构设计过程,对理论模型予以计算机仿真模拟.%Enterprise information system framework: design is the foundation of IS ( information system ) construction. In order to make the information system strategy align effectively with business strategies, the contradictions of the information system planning processes must be identified and resolved through TRIZ theory. The information system conceptual design method, the information system construction IFR ( Ideal Final Result) , and contradiction solution methods were put forward through the BSC ( Balanced Scorecard) and KPI ( key performance indicators) methods. As the mathematical model between the business system and the information system is formed, the information system framework design can be enhanced by computer simulations, which were applied to practice through an actual firm' s engineering solutions.