A Hybrid Evaluation Framework of CMM and COBIT for Improving the Software Development Quality

摘要

It is essential to study quality of software production like others. Software productions have special properties. They are intangible. So, qualitative evaluation encountered with complexity. Hence, proposing a model in order to evaluate the quality of Software productions is considerable to most software managers and experts. In this paper, regarding to improve software productions quality, the process of software production has been determined, using CMM standard framework of maturity level. In CMM it does not present a method for measurement and evaluation maturity level, the presented process in CMM standard mapped by COBIT control objectives has been combined in the process of software productions development in developed hybrid framework. In this research, the processes have been mapped utilizing focus and established group, in parallel of software production in different maturity level of CMM mapped by COBIT framework. In order to show the capabilities of proposed framework, the hybrid evaluation model was employed in a software developing organization as a case study. According to the results of evaluation, improvements proceedings and action plans have been proposed and discussed to enhance the software production processes.