Research and Practice of Online Service Hall in Colleges and Universities

摘要

The needs of teachers and students, the requirements of educational modernization and informatization and the development of information technology promote the online service hall to become an important part of the smart campus. The online service hall is also a hot spot of information construction in universities in recent years. Taking China University of Geosciences (Beijing) for example, this paper probes into the problems and causes of the current difficulties of teachers and students in complicated school’s business process and puts forward the construction goal and ideas of the online service hall. A four-layer architecture which includes data layer, business service support layer, business service layer and presentation layer for service e-hall is designed and the organization and implementation steps of the online service hall are expounded. In addition, the extended applications such as integrated self-service printing terminal and electronic signature are considered. This paper can be used for reference for the construction and implementation of online service hall in other universities.