cqvip:In June,Chen Aiwu,64,and her husband,Wang Dongsheng,66,landed in Los Angeles.It was nearly midnight.They could barely communicate.And they were faced with a classic holiday conundrum:a rental car up-sell.1No,they did not want more insurance.No,they did not need a bigger car."I just kept saying‘No,’"Chen remembered,"the only English word I know."
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