运用微信品管圈活动提高医务人员手卫生依从性

摘要

Objective To carry out hand hygiene(HH) quality control circle(QCC) activity by using WeChat group, improve HH compliance of health care workers(HCWs), and enhance the circle members' ability to solve problems.Methods In June 2015, 11 healthcare-associated infection control professionals in a hospital created HH WeChat group by using cellphones, activity cycle was once every two weeks, professionals analyzed the existing problems, and formulated countermeasures as well as implemented methods by group chat form, circle members introduced and implemented strategies to HCWs in their departments, so as to achieve the implementation effect.Results After the creating of WeChat QCC, HCWs' HH compliance increased from 56.71% before activity to 85.94% after activity, difference was statistically significant (X2=61.928, P<0.05);QCC members' responsibility, self-confidence, enthusiasm, harmony degree, team cohesiveness, quality control technique, communication, coordination, and problem-solving skill were all significantly improved.Conclusion Application of WeChat QCC activity can improve HH compliance of HCWs and the ability of circle members.%目的 运用微信群开展手卫生品管圈活动,提高医务人员手卫生依从性,增强品管圈成员解决问题能力.方法 2015年6月,某院11名临床感控人员在手机上组建手卫生品管圈微信群,按两周一次的活动周期,以群聊形式分析存在问题并拟定对策与实施方法,由各圈员向科内医务人员推行与落实,达到实施效果.结果 微信品管圈活动后,医务人员手卫生依从性从活动前 56.71%提高至85.94%,差异有统计学意义(X2=61.928,P<0.05);各圈员的责任心、自信心、积极性、和谐度、团队凝聚力、品管手法、沟通协调和解决问题能力方面均得到提高.结论 运用微信品管圈活动可提高医务人员手卫生依从性及各圈员的圈能力.