基于信息系统便捷就医通道的建立

摘要

数字化医院建设要以病人服务为中心,建立基于信息系统的便捷就医通道.建立持卡就医系统,推出银医联名卡;建立自助服务系统,提升就诊速度;建立预约服务系统,进行精细化管理;建立排队叫号系统,创造良好的诊疗环境;建立信息发布系统,及时反馈就诊信息;建立病患关系管理系统,提供全程关怀服务.通过优化就医流程,改善患者的就医环境和就医体验,提高服务水平,为病人提供更加人性化服务.%To build a digital hospital, we should insist the aim of patient-center service, and provide convenient accesses for treatment. We established the treatment system with card, self-service system and reservation system for the convenience of hospital visit. The systems of taking numbers and queuing up, information dissemination and the management of doctor-patient relationship also provide the excellent services for patients in hospital. By optimizing the procedure and improving the environment of treatment, patients accept customized services with high quality.