Volunteer commitment and satisfaction in Sport for Disabled organizations

摘要

The first purpose of this study was to identify the sources of satisfaction as measured by the Job Description Index (JDI) and commitment as measured by the Organizational Commitment Questionnaire (OCQ) within volunteers of Sport for the Disabled Organizations. The second purpose of this study was to identify the significant relationships between the sub-sections and general scores of commitment and satisfaction. The third purpose of this study was to identify the demographic characteristics of Sport for the Disabled volunteers and to determine if these characteristics had any relationships to the individual measures of commitment and satisfaction.;By identifying appropriate strengths and weaknesses within these relationships, volunteer administrators would be more able to create a satisfied and committed corps of volunteers. For these purposes, a sample of one hundred and eight (108) Sport for Disabled volunteers (from six games sites including St. Catharines, Brockville, Toronto, Burlington, Ottawa, and Sudbury) completed questionnaires. These surveys included one section identifying volunteer demographics, an adapted version of the organizational Commitment Questionnaire (OCQ) (Mowday et al., 1979) identifying commitment and an adapted version of the Job Description Index (Smith, Kendall & Hulin, 1969) measuring satisfaction.;Results from this study showed that the measurements of satisfaction and commitment were significant reflections of their combined sub-sections, therefore minimizing the opportunity for administrators to focus on one particular sub-section versus another in the hopes of enhancing a volunteers level of satisfaction or commitment. Predictive relationships between volunteer satisfaction and commitment were minimal. Finally, demographic characteristics, presented minimal significant relationships towards the measures of volunteer satisfaction and commitment. The demographic variables that recorded positive significant relationships include; years of experience with the organization and volunteer commitment; and levels of completed education and volunteer role. (Abstract shortened by UMI.).