Changes in job satisfaction and productivity between team-directed and single-leader work groups.

摘要

Several studies attempt to measure job satisfaction and productivity changes in different organizational designs with mixed results but the foundation on which they were based has been subject to theory and process critique. This work highlighted salient points regarding job satisfaction and productivity in different organizational designs and offered a quasi-experimental longitudinal field study. The case study population included an 18-member quasi-experimental group and a 240-member comparison group from one organization. The pretest measurements reflected job satisfaction and productivity while organized in a single-leader directed department design while the posttest measurements reflected a team-directed group design. The research questions were “Did job satisfaction and productivity significantly change after re-organizing from a single-leader directed department design to a team-directed group design?” The results of the study revealed (a) overall job satisfaction improved by seven percent, (b) job satisfaction significantly improved in 14 out of 17 scales, (c) profitability of implemented projects improved 24%, (d) volume of quotations increased 73%, and (e) quality of quotations improved nine percent.