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Towards the human-centered design of everyday robots.

机译:迈向以人为本的日常机器人设计。

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摘要

The recent and rapid advancement of robotic technology brings robots closer to assisting us in our everyday spaces, providing support for healthcare, cleaning, entertaining and other tasks. In this dissertation, I refer to these robots as everyday robots. Scholars argue that the key to successful human acceptance lies in the design of robots that have the ability to blend into everyday activities. A challenge remains; robots are an autonomous technology that triggers multi-faceted interactions: physical, intellectual, social and emotional, making their presence visible and perhaps even obtrusive. These challenges need more than just technological advances to be resolved; more human-centered approaches are also required in the design. However to date, little is known about how to support that human-centered design of everyday robots.;In this thesis, I address this gap by introducing an initial set of design guidelines for everyday robots. These guidelines focus on leading designers to consider the rich interaction experiences that robots may elicit in the home, and to reflect on them prior to and during the development of technical specifications. As a tool to accomplish this, the guidelines present a design framework called Domestic Robot Ecology (DRE) that visually depicts how robots shape relationships with physical space, householders and domestic activities. Concisely put, DRE is a design tool to account for the social and lived experiences with robots at home. Additionally, the guidelines provide more detailed design suggestions for how robots appear, interact and engage to best support the lived experiences with robots.;These guidelines are based on four empirical studies undertaken to identify how people live with robots in the home. These studies comprise a wide range of methods including interviews, online surveys, six-month-long field observations and participatory design sessions to mine insights about what interaction attributes of everyday robots elicit positive or negative user responses.;In addition to establishing an initial set of guidelines, this thesis shows how they can be applied to a real-world robot design process. The guidelines were deployed in the development of one type of everyday robot: a senior-care robot called HomeMate. It shows that the guidelines become useful during the early development process by helping designers and robot engineers to focus on how social and emotional values of end-users influence the design of the technical functions required.;Overall, this thesis addresses a question how we can support the design of everyday robots so that they are more readily accepted by users. I respond to this question by proposing a set of design guidelines that account for social and lived experiences of robots in the home, which ultimately can improve the adoption and use of everyday robots.
机译:机器人技术的最新和快速发展使机器人更接近于在我们的日常空间中为我们提供帮助,为医疗保健,清洁,娱乐和其他任务提供支持。在本文中,我将这些机器人称为日常机器人。学者们争辩说,成功地被人类接受的关键在于具有能够融入日常活动能力的机器人的设计。挑战依然存在;机器人是一种自动技术,可以触发多方面的互动:身体,智力,社交和情感,使它们的存在可见甚至引人入胜。这些挑战不仅需要解决技术进步,还需要解决。在设计中还需要更多以人为中心的方法。但是到目前为止,关于如何支持以人为本的日常机器人设计知之甚少。在本文中,我通过介绍一套针对日常机器人的初始设计指南来解决这一空白。这些指南的重点是让领先的设计师考虑机器人可能在家庭中获得的丰富交互体验,并在制定技术规范之前和之中对其进行反思。作为实现此目的的工具,该指南提出了一个称为“家用机器人生态学(DRE)”的设计框架,该框架直观地描述了机器人如何塑造与物理空间,家庭住户和家庭活动的关系。简而言之,DRE是一种设计工具,可以说明在家中使用机器人的社交和生活体验。此外,该指南还提供了有关机器人如何出现,交互和参与以更好地支持机器人生活体验的更详细的设计建议。这些指南基于四项实证研究,旨在确定人们在家里如何使用机器人生活。这些研究包括广泛的方法,包括访谈,在线调查,为期六个月的实地观察和参与性设计会议,以挖掘有关日常机器人的交互属性会引起正面或负面用户反应的见解。在指导原则的基础上,本文展示了如何将其应用于现实世界中的机器人设计过程。该指导原则已用于开发一种日常机器人:称为HomeMate的高级护理机器人。它表明,该指南通过帮助设计师和机器人工程师专注于最终用户的社交和情感价值观如何影响所需技术功能的设计,在早期开发过程中变得很有用。支持日常机器人的设计,使它们更容易为用户所接受。针对这一问题,我提出了一系列设计准则,这些准则考虑了家用机器人的社交和生活经验,最终可以改善日常机器人的使用和使用。

著录项

  • 作者

    Sung, Ja-Young.;

  • 作者单位

    Georgia Institute of Technology.;

  • 授予单位 Georgia Institute of Technology.;
  • 学科 Engineering Robotics.
  • 学位 Ph.D.
  • 年度 2011
  • 页码 199 p.
  • 总页数 199
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类
  • 关键词

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