This study determined how road sergeants of the Hanover County Sheriff's Office diffuse innovation such as laptops and desktops into their organization for the creation of better response times. At the time of this writing, only desktops are available at headquarters and firehouses. Tools such as questionnaires, the 16 Personality Factor Assessment, grounded theory, naturalistic interviewing, and a semi formal interview were conducted and analyzed to determine what leadership factors were most effective in the diffusion of innovation. The results were analyzed first by reviewing the questionnaire data to find themes, similarities, and differences. The 16 Personality Factor Assessment was also analyzed to determine the personality factors of each road sergeant, and to what extent the road sergeant assisted in the diffusion process.; The results revealed that in order to enhance the diffusion of innovations in the Hanover Sheriff's Office, leaders needed to be transactional leaders. These leaders promote teamwork and are reliable. Sergeants also needed to have good reputations both professionally and personally. The deputies knew that the sergeants were doing their job to help the community; they were not just there to get a promotion. The deputies' trust in the sergeants increased communication between the sergeants and deputies which was essential to the diffusion of innovations.
展开▼
