Improving the Usability of Novel Web Software: An Industrial Case Study of an Institutional Repository

摘要

In this paper we discuss usability improvements made to institutional repository software in an industrial setting. The novelty of institutional repository software as a class and the industrial setting present special challenges to traditional usability evaluation; here examine these problems and present a case study which demonstrates a combination of heuristic analysis, empirical methods, background research and interface best practice to make significant usability improvements to an institutional repository.