Increase QA Team Efficiency by Utilizing Offshore Resources

摘要

Managing a global team has a lot of challenges, however, at the same time, with proper processes in place and good planning ahead of time, it can offer great rewards as well. I am hoping this paper offers you some ideas with which you can optimize your offshore teams. Along with globalization, accessing pools of highly skilled talent around the world has emerged as a new key strategic driver. As Lewin and Heijmen said, off shoring is "an intermediary step to new transformational global capabilities" (2008).