Recently, chemical and pharmaceutical companies have faced the need to `downsize' or 'right size, their workforce to meet financial pressures from competitors whilst the maintaining and improving health and safety performance. The re-engineering process changed an hierarchically managed company to a team based organisation. The challenges faced by the company as it sought to maintain good communications, train its workforce to take on empowerment are discussed. Health and safety performance has significantly improved during re-engineering but there are further gains to be made.
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