Tracking the Physical and Information Product Flows in Mobile Patient Service Supply Chain: A Real-Vision Lab Approach

摘要

In this research we have presented the concept of a Virtual Business Environment (VBE) that supports dynamic decision-making and examined the implications for data quality in such environments. We have motivated the need for such environments using the operations and patient flows in a hospital. We have further described the critical need for high quality information and the need to track and measure quality in such environments where real-time data is collected and used. An important issue here is the need to seamlessly integrate real-time data and data collected by other traditional means. We have proposed an architecture that addresses this requirement. Visualization is a technique that plays an important role in managing information quality. We have proposed the notion of information product maps (IPMAPs) as a modeling method for representing the creation, processing, and consumption of information products in these environments. Quality dimensions incorporated into the IPMAP permit the information manager to examine the quality of the product under different scenarios. This examination can be visually performed using a VBE for managing information quality.