ERP Implementation in Portugal:Interpreting Dimensions of Power

摘要

We use the dimensions of power framework (Hardy and Leiba-O'Sullivan 1998) to study an ERP implementation in arnPortuguese small/medium sized enterprise (SME). In this study, we found that while the ERP implementation coincided withrna great shift of power within the firm, it should not be considered the main driver of the episodic power shift. Instead, thernERP can be seen as a tool chosen and used to formalize and complete the shift in power for this SME. Our findings providernevidence of the usefulness of the dimensions of power framework in understanding complex organizational power issues inrnERP implementations. Given the nature of the firm and the context, such findings are specific to an emerging economy.