E-TICKETING WITH VISUAL SEAT ALLOCATION FOR ENTERTAINMENT INDUSTRY

摘要

This paper presents a framework aimed at the use ofrnmultimedia and web technologies to create an e-Ticketingrnsystem that allows users to virtually see their seatrnallocation and the viewing angle towards a theatre screen.rnThis application combines multimedia elements presentrnon web to produce and provide one of the mostrnfascinating experiences to the end user. All the aspects ofrnthis interactive, innovative application are presented via arnfictitious theatre company called Wide AnglernEntertainment (WAE) throughout the paper. The conceptsrnof WAE e-Ticketing system were developed in 2002 as anrne-Commerce project. However, some features are stillrnleading the area of e-Ticketing in 2007. In this paper, firstrnInternet and online business associated with entertainmentrnindustry are reviewed. The proposed business model andrnsystem model are then given. Development andrnimplementation of e-Ticketing system for WAE from arnbusiness point of view are also detailed. Finallyrnconclusion and future direction are addressed. It isrnbelieved that the viewing angle concept will provides arnbetter user experience and lead to more online ticket sales.rnIt is expected that the viewing angle concept will bernadopted by the entertainment industry next year or two.