Progress measurement from an owner's perspective is always a challenge. Many aspects to achieve a balance between the levels of detail a contractor provides versus the level of detail an owner must have to perform essential verification and validation of the work should be considered. A clearly communicated strategic direction and philosophy is essential as a foundation for effective progress measurement. Certainly, the work breakdown structure (WBS), the methods used for measuring progress, the accuracy of data, and the system of record are all important factors for progress measurement. A sound mechanism can deliver expected progress reporting results. This paper will focus on what an owner can do to better define a methodology for progress measurement, with emphasis on: 1. Providing formal instructions and requirements to contractors for required information. 2. Instituting standardization of rules of credit. 3. Providing a stable platform for collecting progress measurement data to facilitate reporting. This paper will provide examples of tools and techniques to implement a sustainable progress measurement methodology from an owner's perspective that can be used to mitigate the challenges of accurately measuring projects.
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