Assessing the Impact of DMAIC-Knowledge Management Methodology on Six Sigma Projects: An Evaluation through Participant's Perception

摘要

As an emerging concept, Knowledge Management (KM) has a great impact on organization and organizational performance. On the other hand, DMAIC is a well known methodology, used for solving organizational problems through Six Sigma projects. The main purpose of this study is to assess the impact of newly proposed DMAIC-KM integrated methodology in executing Six Sigma projects. For assessment, four Six Sigma projects have been executed using DMAIC-KM methodology within an airbag manufacturing unit. Afterward, the Opinion and Perception have been collected from the Project participant's through conducting a quantitative survey regarding the Organizational benefits achieved after executing the DMAIC-KM methodology. The results revealed that the participant's have expressed positive impression on improvement of different organizational measures. Therefore, this study would help to motivate the management of different companies to apply DMAIC-KM methodology in order to enhance their organizational performance.