Consumer Protection of the Standardised Clause E-Commerce Agreement on the Retail Shopping Site

摘要

The standard agreement is a written agreement in which the form and contents have been determined, containing the standard conditions made by one party in advance in the form. Standard agreements containing standardised clauses need to be considered by consumers and business doer in carrying out their business activities. The Information and Electronic Transactions Act specifies that business doers offering products through electronic systems must provide complete and correct information relating to the terms of the contract, the manufacturer and the products offered. The issues to be discussed include, firstly, the binding strength of the agreement with the standardised clauses applied in the e-commerce shopping site activity and secondly, the legal protection for the consumer on the agreement with the standardised clauses used in the ecommerce shopping activity. The research method used is the normative juridical research that is focused on studying the application of norms or rules in positive law. Meanwhile, the problem approach using statute approach and conceptual approach. Business doers using standard clauses are required to comply with statutory provisions. If it does not meet the applicable laws and regulations, the agreement is null and void. In addition, those violations may be subjected to criminal sanctions.