Discussion of Effect of Training Programs on Improving Employees' Communicative Skills - from the Perspective of Intercultural Communication

摘要

With the development of economic globalization, the competition among different enterprises all around the world is becoming fiercer and fiercer. Many researchers find that the quality of staff in a company is a crucial factor to improve the productivity of an enterprise. Moreover, in order to improve the productivity of an enterprise, it is both necessary and significant to improve employees' communication skills by means of training programs. In this paper, the author attempts to make a brief analysis of effect of training programs on improving communication skills from the perspective of interpersonal skills cross-cultural communication. In this paper, fours parts are included in total. In the first part, the author argues that the objective of this paper is to find out whether or not the training programs has an effect on improving employees' communication skills; In the second part, both qualitative and quantitative methods to conduct the scientific research has been talked about; In the third part, the experiment results has been shown accordingly; For the last part, the author in this paper made a conclusion that the results are both theoretically accepted and practically right.