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Communication skill evaluation system, communication skill evaluation device and communication skill evaluation program

机译:沟通技巧评估系统,沟通技巧评估装置和沟通技巧评估程序

摘要

PROBLEM TO BE SOLVED: To evaluate whether or not utterance in conversation has been performed at an appropriate timing.SOLUTION: A voice input device 2 of a communication skill evaluation system 1 inputs voice data of a participant in conversion, and a measurement device 3 measures a nonverbal behavior in conversation of the participant. An utterance section detection part 53 of the communication skill evaluation device 5 detects start time and end time of each utterance and the participant who has uttered on the basis of the voice data. A next speaker estimation part 54 estimates next speaker probability as probability that each participant utters the next after the end of each utterance in conversation on the basis of a measurement result by the measurement device 3. An evaluation part 55 calculates a value of a skill determination parameter quantitatively representing a communication skill of the participant on the basis of the next speaker probability of the participant when the participant utters or the participant does not utter in conversation.SELECTED DRAWING: Figure 1
机译:解决的问题:评估是否在适当的时机进行了对话。解决方案:通信技能评估系统1的语音输入设备2输入转换参与者的语音数据,测量设备3进行测量参与者交谈中的非语言行为。通信技能评价装置5的发声区间检测部53基于语音数据来检测各发声的开始时间和结束时间以及发声的参加者。下一讲话者估计部分54基于测量设备3的测量结果,将下一讲话者概率估计为每个参与者在会话中的每次讲话结束之后发出下一讲话的概率。评估部分55计算技能确定的值。当参与者讲话或参与者不讲话时,根据参与者的下一个说话者概率,该参数定量地表示参与者的沟通技巧。图1

著录项

  • 公开/公告号JP6363986B2

    专利类型

  • 公开/公告日2018-07-25

    原文格式PDF

  • 申请/专利权人 日本電信電話株式会社;

    申请/专利号JP20150251546

  • 发明设计人 大塚 和弘;熊野 史朗;石井 亮;

    申请日2015-12-24

  • 分类号G10L15/10;G10L15/00;G10L15/04;G10L15/22;G09B19/00;G09B19/04;

  • 国家 JP

  • 入库时间 2022-08-21 13:09:05

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