Deployment of a Mobile Public Transport Information Application and the Operators' Perspective

摘要

This paper discusses an innovative application for seamless transportation and an ecosystem of models and algorithms for Public Transport user choice simulation and data analytics, all developed within the Shift2Rail My-TRAC project. Its core is the understanding of the way travelers make choices for their trips. It is assumed that travel choices depend not only on the transportation system's capabilities, but also on the user's perception of the transportation service, as well as on their emotional state with respect to travelling. Furthermore, My-TRAC facilitates engagement of multiple stakeholders by seamlessly integrating services and creating connections between rail/bus operators and travelers. The My-TRAC project has developed the following components: 1. My-TRAC app: an advanced travel companion application; 2．Operators' Portal (OP): interface for the Transport Service Providers (TSPs). The OP is a gateway for TSPs to connect and communicate with My-TRAC 3．My-TRAC platform: the orchestrator of the aforementioned components This paper focuses, first, on the OP description, the data needs of operators arising from the My-TRAC app and the possible uses of My-TRAC backend database for Public Transport planning operations. Secondly, this paper evaluates the findings from the Athens' pilot, in comparison to the other project pilots conducted in Lisbon, Barcelona, and the Netherlands. A TSP subscribed to the OP portal can request anonymized and aggregated behavioral data stored in My-TRAC, and can provide data regarding real-time changes. The OP utilizes static and real-time GTFS information to achieve its functionalities, in accordance to the data requirements of Google.