“Are people as smart as their smart meters are?” — Iranian experience of statistics feedback to households

摘要

The main goal of this paper is to investigate the influence of improved energy feedback (Internet-based energy statistics services) on electricity savings and the potential of changing electricity use patterns in Iranian peoples. The three case studies are conducted in collaboration with respective grid companies. The analysis integrated both quantitative and qualitative methods in order to investigate different aspects of customers' electricity consumption, energy behaviour, values and attitudes.