Trust Dynamics in Human Autonomous Vehicle Interaction: A Review of Trust Models

摘要

Several ongoing research projects in Human autonomous car interactions are addressing the problem of safe co-existence for human and robot drivers on road. Automation in cars can vary across a continuum of levels at which it can replace manual tasks. Social relationships like anthropomorphic behavior of owners towards their cars is also expected to vary according to this spectrum of autonomous decision making capacity. Some researchers have proposed a joint cognitive model of a human-car collaboration that can make the best of the respective strengths of humans and machines. For a successful collaboration, it is important that the members of this human-car team develop, maintain and update each others behavioral models. We consider mutual trust as an integral part of these models. In this paper, we present a review of the quantitative models of trust in automation. We found that only a few models of humans' trust on automation exist in literature that account for the dynamic nature of trust and may be leveraged in human car interaction. However, these models do not support mutual trust. Our review suggests that there is significant scope for future research in the domain of mutual trust modeling for human car interaction, especially, when considered over the lifetime of the vehicle. Hardware and computational framework (for sensing, data aggregation, processing and modeling) must be developed to support these adaptive models over the operational phase of autonomous vehicles. In order to further research in mutual human - automation trust, we propose a framework for integrating Mutual Trust computation into standard Human - Robot Interaction research platforms. This framework includes User trust and Agent trust, the two fundamental components of Mutual trust. It allows us to harness multi-modal sensor data from the car as well as from the user's wearable or handheld device. The proposed framework provides access to prior trust aggregate and other cars' experience data from the Cloud and to feature primitives like gaze, facial expression, etc. from a standard low-cost Human - Robot Interaction platform.