Algorithm and Method for Automated Processing of Medical E-mails

摘要

We describe an algorithm and method for an Intelligent Personal Assistant (IPA) for a health care practitioner such that the IPA can automatically schedule appointments with patients, automatically schedule appointments with colleagues and for other third party events, and automatically respond to routine communications from patients, from colleagues and from other third parties. The algorithm was implemented using a commercially available cloud architecture, commercial scheduling system, and commercial voicemail to e-mail conversion system. This algorithm and method has the potential to automate many of the personal assistant tasks required in a medical practice and to correspondingly lower the cost of health care.