TEAMWORK AND PERFORMANCE OUTCOMES OF HIGH-FIDELITY AIRLINE OPERATIONS CENTER SIMULATIONS

摘要

This study describes effects of a series of simulations of an airline flight operations center and related functions such as pilots and airport ramp control. It is continuation of a multi-year project designed to develop an effective training program for entry level aviation professionals and to develop insights into teamwork processes. Results indicate that the interdependent multi-specialization simulations enhanced teamwork and performance.