Improvement of procedural approach to the production management at industrial enterprises

摘要

The importance of the process approach in the management of industrial enterprises is shown.The peculiarities of the implementation of the process approach in the pipe metallurgical industry,content of the processes and criteria of their efficiency are studied.An important problem for the implementation of the process approach is connected with the absence of a clear and reliable assessment of quality management processes.The method of the efficiency assessment of managerial decisions taken during the process is suggested and tested.It is done by means of use of a correcting ratio reflecting the managerial quality upon every criterion of the process and the calculation of an integrated index of the process efficiency on its basis.It is determined that the developed methodology allows assessing objectively the dynamics of the process,purposefully changing the characteristics of every process in the needed direction,interpreting definitely the condition of all processes of an enterprise taking into account the quality of the management.