Ethnographic Study on Practices of the Software Development Industry in Chile

摘要

Research in software engineering generates results that are supposed to be useful to practitioners. However, there is little evidence of the degree of adoption by the development industry. This article presents an investigation about the practices of the software industry in Chile to obtain information on its processes, tools and methods, as well as factors of success, risk and failure in the development of a software product. For this, an ethnographic study was carried out by making short stays in a set of companies dedicated to the development of software. As a result, it was obtained that the companies perform their projects through a set of good practices, and identifying the client as a fundamental factor in the development of their projects. The study allowed knowing the gaps between national and international practices as a reference. This can help guide future industry methodological strategies.