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CLOSING THE EXPECTATION GAP: TRAINING EMPLOYEES TO BEHAVE THE WAY YOU WANT THEM TO BEHAVE

机译:关闭期望差距:培训员工表现为您希望他们表现的方式

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摘要

One of the most frustrating aspects of management is the gap between what you ask your employees to do and what they actually complete. This is called the expectation gap and it exists because we fail to communicate effectively and because employees are not engaged in their work.
机译:管理层最令人沮丧的方面之一是您要求员工的差距以及他们实际完成的内容。这被称为期望差距,它存在,因为我们未能有效地沟通,因为员工没有从事他们的工作。

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