Mining unstructured data for a competitive intelligence system XEW

摘要

Nowadays, there is a vast amount of information available in line. One of the major unsolved problems in the Competitive Intelligence (CI) is the management of unstructured data. The unstructured data such as multimedia files, documents, comments, customer support request, news, emails, reports and web pages are difficult to capture and store in the common database system. This paper will explained the main process of unstructured data, based on the web services technologies for a Competitive Intelligence System (CIS) XEW. This process could help organization to understand the significance of exploitation and transformation data in supporting decision making process.